TEAM
Harvin Park - Product Lead
Huarui Lai - Design/Branding
Clara Lam - Design/Branding
TIMELINE
Mar 2024 (5-day hackathon)
SKILLS
UX Design
UI Design
Branding
Design System
TOOLS
Figma
Miro
Adobe Illustrator
Canva
The hackathon prompt was to "identify and propose innovative strategies that not only introduce new products or enhance existing ones, but also significantly improve connectivity among users, communities, or devices."
Product Preview
the highlights
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User Research
The best way to go out there and understand our users was to survey them directly. We sent a survey out and got 100 responses from college students + new grads. Here's what we found:
Market Research
We looked externally to see what other meal delivery companies were offering to build community across their customers. We found:
None of HelloFresh’s Competitors offer anything for groups.
Opportunity
Ideation
Redesigning the User Journey
We started out by looking at the current user flow through the Hello Fresh native app—what information were we asking of users, and at which point could we introduce or recommend the Hello Fresh Party experience to users? What form could our solution take on? We set a 5 minute timer and generated 4 ideas each.
Crazy 8's
What form could our solution take on? We set a 5 minute timer and generated 4 ideas each.
Target Users
We then considered who this initiative should be targeted towards, and realized we wanted to target groups that were geographically spread out, but had a deep want or need to stay in touch. This includes:
The Final Design
Through the branding of this concept, we wanted to convey a similar identity to what HelloFresh has already established, but also emphasize the fun, spontaneity, and playfulness associated with ordering a “surprise” dining package in the new design system we established.
Conclusion
Why should HelloFresh implement this?
In 5 days, so much had been done. Here's my recap of the hackathon:
Amplify, rather than change, the existing design system
Although this concept was 0→1, this challenge allowed me to practice building a unique visual identity and brand image for this experience, but could still be related back to Hello Fresh. I realized I really enjoyed experimenting with typefaces and color palettes.
Rabbit-holes can be inspiring, and spark learning
In doing competitive landscape research, I learned that Hello Fresh owned a bunch of subsidiary meal prep companies, like Factor and Chef’s Plate. I also learned that they’re earning over 15x more profit than the closest competitor, Blue Apron. How have they built such a meal kit delivery empire?
Design is half the work; communication is the other
In some sense, this hackathon was about everything but the design—the market research to find a product-market fit, validating your assumptions, pitching your concept to industry guests and faculty in 3 minutes, condensing and pulling out the key details for a pitchdeck. Our physical design and wireframed MVP mattered, of course, but the way we communicated the research we’d done and what we’d built mattered more.